Privacy Policy
Last updated: March 2026
1. Introduction
Nexertise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password
- Profile Information: Professional details, work history, expertise areas
- Verification Data: Government-issued ID via Stripe Identity KYC
- Payment Information: Bank account details (processed securely via Stripe)
- Insights: Ratings, assessments, and professional insights you provide on NexAds
2.2 Information Collected Automatically
- Usage Data: Time spent engaging with NexAds, comprehension scores, engagement patterns
- Device Information: Browser type, operating system, IP address
- Device Fingerprint: We collect non-identifying device characteristics (such as screen resolution, timezone, and language preferences) to prevent platform abuse. This data is stored exclusively as a one-way cryptographic hash and cannot be used to personally identify you.
- Cookies: Session cookies for authentication and preferences
2.3 Information from Third Parties
- Identity Verification: Stripe Identity KYC verification data
- Payment Processors: Transaction status from Stripe
3. How We Use Your Information
We use your information to:
- Provide and maintain the Platform
- Verify your professional identity
- Match you with relevant NexAd opportunities
- Process payments and payouts
- Improve our services and user experience
- Detect and prevent fraud
- Communicate important updates
- Comply with legal obligations
4. Information Sharing
4.1 With Advertisers
When you complete a NexAd engagement, advertisers receive:
- Your insights (ratings, interest level, professional insights)
- Aggregated demographics (never personally identifying information)
- Comprehension scores (aggregated, not individual)
We never share your name, email, or contact information with advertisers.
4.2 With Service Providers
We share information with trusted third parties who help operate our Platform:
- Stripe: Payment processing
- Supabase: Database and authentication
- Resend: Email delivery
4.3 Legal Requirements
We may disclose your information when required by law or to protect our rights and safety.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Financial records are retained as required by tax regulations. You may request deletion of your account at any time.
When you delete your account, we retain a cryptographically hashed record of your email and IP address (using HMAC-SHA256) for fraud prevention purposes. These hashes cannot be reversed to recover original data. Records for accounts without policy violations expire after 1 year; accounts with strikes or bans are retained for 2 years.
6. Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate personal data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Object: Object to processing of your personal data
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at [email protected].
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- HMAC-SHA256 hashing of IP addresses in deletion records
- Regular security audits
- Access controls and authentication
- Employee training on data protection
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes. By using the Platform, you consent to our use of essential cookies.
9. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Platform. Your continued use after changes indicates acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
- Email: [email protected]
- Data Protection Officer: [email protected]